Data handled with restraint.

1. Controller

BALANSCALE MEDIATION & ARBITRAGE, 49 rue de Ponthieu, 75008 Paris, France, is the controller for personal data processed through this website. Privacy enquiries and requests may be sent to info@balanscale.com.

2. Data we may receive

When you contact us, we may receive your name, professional contact details, organisation, role, the parties identified for a conflict check, the content of your message and subsequent correspondence. Please provide only the information needed for an initial exchange and do not use the website to transmit sensitive documents.

Contact-form data is transmitted directly to Balanscale for delivery to info@balanscale.com. The website does not use that information for marketing and does not create a user account or public record.

When the website is visited, the hosting provider may process limited technical data needed for security and reliable delivery, such as IP address, date and time, requested page, device or browser information, and security events.

3. Purposes and legal bases

• Enquiries and pre-engagement exchanges: to respond, assess fit and prepare a possible mandate, on the basis of steps requested before entering into a contract and Balanscale’s legitimate interest in managing professional enquiries.
• Conflict checks and professional risk: to identify parties and protect the integrity of current and prospective mandates, on the basis of legitimate interests and, where applicable, legal obligations.
• Security and administration: to protect the website, communications and information systems and to establish or defend legal rights, on the basis of legitimate interests and legal obligations.
• Mandate performance: where a mandate is accepted, processing is governed by the engagement terms and is necessary for contract performance, compliance with legal obligations and legitimate professional interests.

4. Required and optional information

Fields marked as required are needed to respond meaningfully to an enquiry. Other information is optional. If essential information is not provided, Balanscale may be unable to assess or respond to the request.

5. Recipients

Access is limited to Balanscale personnel and advisers who need the information for the stated purposes, and to service providers supporting hosting, email, security or professional administration under appropriate obligations. Information may also be disclosed where required by law, a competent authority or the protection of legal rights. Personal data is not sold.

6. International transfers

Balanscale works internationally. If a mandate or service provider requires personal data to be accessed outside the European Economic Area, Balanscale will use an applicable legal transfer mechanism and appropriate safeguards, taking account of the sensitivity of the information.

7. Retention

Unsuccessful or preliminary enquiries are retained only for as long as reasonably necessary to respond, complete conflict and risk checks, protect legitimate interests and meet legal obligations. Mandate records are retained under the applicable engagement, professional, accounting and legal requirements. Technical logs are retained for a proportionate security period. Specific retention periods will be documented in the production data register and adjusted where law, a dispute or a preservation obligation requires.

8. Security

Balanscale applies organisational and technical measures proportionate to the nature and sensitivity of the information. No online transmission or storage system is entirely risk-free. Sensitive channels, access rules and document protocols are agreed for each mandate.

9. Cookies and audience measurement

This website sets no non-essential cookies and uses no analytics, advertising technology or third-party trackers. If those practices change, this policy and any required consent mechanism will be updated before the relevant technology is activated.

10. Your rights

Subject to applicable conditions, you may request access, rectification, erasure, restriction or portability of your personal data, object to processing based on legitimate interests, and withdraw consent where consent is the legal basis. You may also provide instructions concerning your data after death where French law permits. Contact info@balanscale.com. Identity verification may be requested where necessary.

You may lodge a complaint with France’s data protection authority, the CNIL, at www.cnil.fr, or with another competent supervisory authority.

11. Changes

This policy may be updated to reflect changes in the production website, services or law. The current version and its date will remain available from the website footer.